Managed
IT Services

 

We offer full managed IT support. You choose how much or how little support you need, both remote and/or onsite. Services can include unlimited help desk, emergency on-site response, access to a dedicated technical support engineer, as well as support for routine network maintenance, such as user adds, removes and changes, user/server applications, backup & restores of data and proactive mitigation of monitoring alerts.

 

Create the technology foundation your business needs to grow with a Managed Service Provider Plan.

Spelson Managed Services includes updates and monitoring of your network, providing:

  • Centralized administration

  • Microsoft security patching and updates

  • Programmed Auto-maintenance on Your Equipment

  • Application, Performance & Hardware Monitoring

  • Remote Support Access

  • Automated Monitoring Alerts

  • Anti-Virus, Anti-Malware, Anti-Phishing

On-Site Support


We offer the option to purchase a small block of scheduled onsite technical support hours each month or as needed. This option allows you to plan for times when you will need a more “hands-on” technical advice and support, at a discounted hourly rate. 

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