We offer full managed IT support. You choose how much or how little support you need, both remote and/or onsite. Services can include unlimited help desk, emergency on-site response, access to a dedicated technical support engineer, as well as support for routine network maintenance, such as user adds, removes and changes, user/server applications, backup & restores of data and proactive mitigation of monitoring alerts.
Create the technology foundation your business needs to grow with a Managed Service Provider Plan.
Spelson Managed Services includes updates and monitoring of your network, providing:
Microsoft security patching and updates
Programmed Auto-maintenance on Your Equipment
Application, Performance & Hardware Monitoring
Remote Support Access
Automated Monitoring Alerts
Anti-Virus, Anti-Malware, Anti-Phishing
We offer the option to purchase a small block of scheduled onsite technical support hours each month or as needed. This option allows you to plan for times when you will need a more “hands-on” technical advice and support, at a discounted hourly rate.