Managed
IT Services

 

We offer full managed IT support. You choose how much or how little support you need, both remote and/or onsite. Services can include unlimited help desk, emergency on-site response, access to a dedicated technical support engineer, as well as support for routine network maintenance, such as user adds, removes and changes, user/server applications, backup & restores of data and proactive mitigation of monitoring alerts.

 

Create the technology foundation your business needs to grow with a Managed Service Provider Plan.

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Spelson Managed Services includes updates and monitoring of your network, providing:

• Centralized administration

• Microsoft security patching and updates

• Programmed Auto-maintenance on Your Equipment

• Application, Performance & Hardware Monitoring

• Remote Support Access

• Automated Monitoring Alerts

• Anti-Virus, Anti-Malware, Anti-Phishing

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On-Site Support

We offer the option to purchase a small block of scheduled onsite technical support hours each month or as needed. This option allows you to plan for times when you will need a more “hands-on” technical advice and support, at a discounted hourly rate.